Shipping policy

Shipping Policy

Placing an order

Orders are processed Monday - Friday, 10:00 am - 17:00 pm. Orders placed on weekends & Bank Holidays will be processed the next working day. Please allow 48 hours for orders to be processed.

We aim to process your order as quickly as possible however please understand that because we work with external suppliers, brands and designers, stock levels can fluctuate. We will be in touch with you if your product is out of stock with the expected time frame and discuss with you how to proceed with your order. 

Made to order and printed to order items are not eligible for returns and/or refunds. Please check our Return & Refund Policy.

Delivery Policy

UK Mainland Delivery
Standard Delivery (Monday - Friday): From £5.95
We offer FREE UK Delivery on orders +£60

Your order will be shipped to you directly by the individual brand(s). Shipping times can vary and your order may arrive in multiple packages and/or from different couriers. Estimated shipping times can be found on the individual product page under the "Delivery" tab. 

It is the customer's responsibility to liaise with the courier if you need to arrange a redelivery, request the order be left in a safe place, with a neighbour etc. Should item(s) fail to deliver, and as a result, are sent back to the brand, the customer will incur the redelivery shipping costs. We are not able to refund orders or original postage costs where delivery attempts have failed.